Contact Us

For all non-technical questions, contact your designated dean's office.

Your designated dean's office provides a valuable service by answering questions and providing other support during the application process. Many schools provide counseling assistance and many other services during this time. Contact them directly for details.

For International Medical Graduates (IMGs) seeking assistance, contact the Educational Commission for Foreign Medical Graduates (ECFMG)

ECFMG
3624 Market Street
Philadelphia, PA 19104-2685
USA

Tel: (215) 386-5900
Fax: (215) 966-3133

Web: www.ecfmg.org
E-mail: eras-support@ecfmg.org

For all technical questions, contact the Electronic Residency Application Service (ERAS).

In the event that your question is not addressed in the MyERAS Help Section, or it cannot be answered by your designated dean's office, visit Application Process Guideline for detailed information about the ERAS process and Using MyERAS for information on how to use MyERAS.

You may call the ERAS HelpDesk Monday - Friday from 8:00 AM until 6:00 PM Eastern Time at 202-862-6264.

You may also e-mail MyERAS at myeras@aamc.org. To expedite responses to your questions, please be sure to include:

• your name
• your AAMC ID
• your designated dean's office
• your return e-mail address

Responses to requests received without this information may be delayed.

Be very specific when describing your problem. Please include:

• exact wording of error messages (cut and paste if possible)
• information about the type of computer being used (manufacturer, processor, amount of RAM, available hard disk space)
• the operating system (e.g., Windows 2000, Windows XP)
• the type and version of your browser

Note: Graduates and students of foreign medical schools who are seeking help with procedural problems must address their questions to the ECFMG at eras-support@ecfmg.org. Technical questions can be sent to myeras@aamc.org.

Contact Us    © 1995-2009 AAMC    Terms and Conditions    Privacy Statement